Refund Policy

Last updated: November 15, 2026

The print bundle is a digital product that is unlocked right after payment, so it can't be “returned”. We still want you to be happy with it.

We'll fix it or refund you if

• the files don't download or don't open,
• the bundle didn't unlock after a successful payment,
• you were charged twice for the same chart,
• there is a technical error in how your chart is drawn.

Write to starwheelstudio@gmail.com within 30 days of your purchase, with your order number or license key. We usually answer within two business days.

Wrong birth details

If you typed a wrong birth date, time or place and noticed it after buying, write to us within 30 days. We'll move your purchase to the corrected chart once, free of charge.

How refunds are paid

Refunds are issued by Lemon Squeezy, our merchant of record, to the original payment method. Once a refund is issued, the license key is disabled.

Your statutory rights

If you live in the EU or the UK: before checkout you ask for the files to be supplied right away, so the 14-day right of withdrawal for digital content ends once the bundle is unlocked. This doesn't affect your rights if the files are faulty.